Privacy Policy

We may collect the following information:

• Your name, email address, and account details
• You authorize us to access your Google account information
• Email data and related metadata only as needed to provide Dialixo features
• Usage, device, log, and diagnostic information
• Communications you send to us for support or account assistance

We use information to:

• Provide, operate, and maintain Dialixo
• Authenticate your account and enable connected features
• Display, send, draft, organize, or manage email-related workflows you request
• Improve service performance, reliability, and security
• Respond to support requests
• Comply with legal obligations and enforce our terms

If you connect your Google account, Dialixo accesses and uses Google user data only to provide user-facing features you request.

• We do not use Google user data for advertising.
• We do not sell Google user data.
• We do not use Google user data for any purpose unrelated to providing or improving Dialixo's user-facing functionality.

We do not sell personal data or Google user data.

We may share data only in the following limited situations:

• With service providers and infrastructure partners who help us operate Dialixo, subject to confidentiality and data protection obligations
• With authorized employees, administrators, or contractors who need access to operate, secure, maintain, or support the service
• If required by law, regulation, legal process, or valid governmental request
• To detect, prevent, or address fraud, abuse, security, or technical issues
• In connection with a merger, acquisition, or asset sale, subject to appropriate safeguards where required

We use reasonable administrative, technical, and organizational safeguards to protect personal data and Google user data, including:

• HTTPS/TLS encryption for data in transit
• Secure systems and storage environments
• Access controls are designed to limit access to authorized personnel only
• Authentication, monitoring, and logging measures to help prevent unauthorized access

No system can be guaranteed 100% secure, but we work to protect data using industry-standard security practices.

We retain personal data and Google user data only for as long as needed to:

• Provide the requested services
• Maintain account functionality
• Comply with legal obligations
• Resolve disputes and enforce agreements

When data is no longer needed, we delete it or anonymize it within a reasonable period, subject to legal, security, and backup requirements.

You may disconnect your Google account from Dialixo at any time.

You may also request deletion of your account or applicable stored data by contacting us at support@dialixo.com. After verification of your request, we will delete or anonymize applicable data within a reasonable timeframe, unless retention is required for legal, security, or legitimate business purposes.

Dialixo may rely on third-party providers for hosting, infrastructure, analytics, security, communication, or support to operate the service. These providers may process data on our behalf only as necessary to provide their services to us and subject to appropriate contractual protections.

Dialixo is not intended for children under 13, and we do not knowingly collect personal information from them.

Depending on where you use Dialixo, your information may be processed or stored in countries other than your own. We take reasonable steps to ensure appropriate protections are in place where required.

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the Effective Date above.

If you have questions about this Privacy Policy or our data practices, contact us at:

• Dialixo
• Website: https://dialixo.com/
• Email: support@dialixo.com