Everything you need to build, launch, and scale AI voice agents
Dialixo brings voice AI, call automation, workflows, knowledge, analytics, and integrations into one modern platform.
All Features Work Together
Dialixo is a complete voice automation operating system
Four Core Capabilities
Everything you need to manage voice automation at scale
Create
Build AI agents with voice, prompts, workflows, and knowledge
- Agent Builder
- Voice Selection
- Workflow Designer
- Knowledge Base
Connect
Link phone numbers, contacts, campaigns, and integrations
- Phone Numbers
- Contact Management
- Campaign Tools
- Third-party Apps
Operate
Run inbound and outbound calls with automated responses
- Call Management
- Real-time Monitoring
- Smart Routing
- Activity Tracking
Optimize
Measure performance, manage billing, and improve workflows
- Analytics Dashboard
- Cost Tracking
- Performance Insights
- Workflow Testing
Create Intelligent Conversational Agents
Configure prompt, voice, language, and behavior for sales, support, scheduling, qualification, and follow-up scenarios.
Inbound & Outbound Call Management
Place outbound calls to leads and customers, receive inbound calls with assigned numbers, and support dynamic responses in real-time.
Call Activity
Live: 3Organize Contacts & Launch Campaigns
Organize contacts into groups, launch campaigns from target lists, automate outreach at scale, and track campaign-level activity.
Train Agents with Real Business Information
Upload PDFs, connect website pages, train agents on real business information, and improve response quality and consistency.
Choose From Multiple Voice Providers
Select voice models and speaking styles, align voice experience with brand and use case, and deliver natural conversations.
Design Structured Call Flows
Guide conversations with logic and goals, connect workflows to agents, and support repeatable automation across calls.
Connect Your Entire Tech Stack
Connect telephony providers, sync CRM systems, integrate calendar tools, and connect AI, speech, and data platforms.
Monitor Calls and Track Performance
View duration, status, cost, and agent usage, review activity history, and understand outcomes and performance.
Track Costs and Manage Balance
Track usage costs, manage balance, review transactions, and understand spend across calling operations.
Why Choose Dialixo Over Fragmented Tools
One connected platform vs. multiple disconnected systems
Without Dialixo
- Disconnected systems and data silos
- Manual follow-up and data entry
- Limited visibility into operations
- Difficult to scale voice operations
- High operational costs and overhead
- Inconsistent customer experiences
With Dialixo
- One unified voice automation platform
- Automated workflows and data capture
- Complete visibility and analytics
- Easily scale to thousands of calls
- Reduced costs with AI automation
- Consistent, professional interactions
Start with Proven Templates
Launch faster with pre-built agent templates for common use cases
Lead Qualification
Qualify leads, capture information, and book appointments with qualified prospects
Customer Support
Handle customer inquiries, resolve issues, and provide 24/7 support assistance
Appointment Booking
Schedule appointments, check availability, and send confirmations automatically
Demo Requests
Qualify demo requests, gather requirements, and schedule personalized demos
Payment Reminders
Automate payment reminders and handle payment arrangements efficiently
Inbound Reception
Answer incoming calls, route to departments, and take professional messages
Enterprise-Grade Security & Reliability
Your data and operations are protected with industry-leading security measures
Secure Integrations
All third-party connections use OAuth 2.0 and industry-standard encryption protocols
Encrypted Call Data
Voice recordings and transcripts are encrypted at rest and in transit using AES-256
Usage Visibility
Complete transparency into usage, costs, and account activities with detailed logs
Access Control
Role-based permissions and multi-factor authentication for account security
Reliable Infrastructure
99.9% uptime SLA with redundant systems and automatic failover capabilities
Privacy-First
GDPR and CCPA compliant with privacy-conscious data handling practices
Built for Scale and Performance
Enterprise-ready features that grow with your business
Frequently Asked Questions
Get answers to common questions about Dialixo features
Yes! Dialixo supports both inbound and outbound calling. You can assign phone numbers to receive inbound calls and launch campaigns for outbound calls. The platform can handle both simultaneously with different agents and workflows for each call type.
Absolutely. Each AI agent can be configured with a specific voice, connected to knowledge bases, and assigned workflows. This combination creates a complete, intelligent conversational agent that can access information, follow structured flows, and speak with your chosen voice.
Yes, Dialixo integrates with major telephony providers including Twilio and Telnyx. You can bring your own phone numbers and provider accounts, or use our managed telephony services for a fully integrated experience.
Agents can extract both standard and custom data fields. Standard fields include name, phone number, email, address, and company information. You can also define custom fields specific to your business needs, such as budget, timeline, product interests, or any other structured information.
Yes, you can organize contacts into groups and launch targeted campaigns to specific segments. Campaigns can be scheduled for specific times, set with daily call limits, and configured with different agents and workflows based on the contact group.
Dialixo offers native integrations with popular CRM systems like HubSpot and Pipedrive, calendar platforms including Google Calendar, and many other business tools. These integrations enable automatic data sync, contact updates, and appointment scheduling.
Dialixo operates on a pay-per-use model. You add funds to your account balance, and costs are deducted based on actual usage including call minutes, API calls, and other services. You can track all transactions in real-time, set up automatic top-ups, and monitor spending through the billing dashboard.